Delete Your Account

Deleting your BrixFit account

BrixFit client accounts can be deleted at any time, without needing to contact your coach.

Option 1 — In the app (fastest)

1. Open the BrixFit app and sign in.
2. Go to Settings.
3. Scroll to the bottom and tap Request Account Deletion.
4. Confirm. Your account is deleted immediately.

Option 2 — By email (no app required)

If you don't have the app installed, or can't sign in, email [email protected] from the address on your account with the subject "Account Deletion Request" and we will process it within 90 days, in line with our Privacy Policy.

What gets deleted immediately

• Your login and the ability to sign in ever again.
• Your name, email, phone number, date of birth, and gender on file.
• Any health notes, medical history, or intake details you provided.
• Your Health Connect / Apple Health sync connection — background health sync stops immediately.
• Push notification delivery to your device.

What we keep, and why

As disclosed in our Privacy Policy, billing and invoice records are kept for 7 years as required under Indian financial regulations, and are retained under your coach's business account — no longer linked to any of the personal or health data listed above once your account is deleted.

Workout, nutrition, and check-in history your coach logged as part of delivering the service may also be retained as part of your coach's business records, the same way a gym or clinic retains service records after a client leaves.

If you have questions about what's retained, email [email protected].